Privacy Policy

Last updated: June 26, 2026

ValveArtisan ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit valveartisan.com.

Information We Collect

Information you provide: When you place an order, create an account, or contact us, we collect your name, email address, shipping address, phone number, and payment information.

Automatic information: We automatically collect your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

Process and fulfill your orders, including shipping and returns
Send order confirmations, tracking updates, and customer support responses
Improve our website, products, and services
Send promotional emails (only if you opt in — you can unsubscribe at any time)
Prevent fraud and protect our business
Comply with legal obligations

Cookies

We use cookies to remember your preferences, analyze website traffic, and improve your shopping experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Sharing Your Information

We do not sell your personal data. We share information only with:

Shipping carriers (to deliver your orders)
Payment processors (to process transactions securely)
Analytics providers (to help us understand website usage)
Legal authorities when required by law

Data Retention

We retain your order information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to processing of your data
Request data portability
Withdraw consent at any time

To exercise any of these rights, contact us at gao65645616@gmail.com.

Payment Security

We do not store your credit card information. All payments are processed through Shopify's secure payment gateway, which uses industry-standard SSL encryption.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.