Privacy policy

Privacy Policy

This Privacy Policy describes how ValveArtisan ("we", "us", or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from valveartisan.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and information about cookies installed on your device. We refer to this as "Device Information." We collect Device Information using log files, cookies, and similar tracking technologies.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the information we collect to: fulfill orders, process payments, arrange shipping, provide order confirmations, communicate with you about your orders and products, screen orders for potential risk or fraud, and improve and optimize our Site.

Sharing Your Information

We share your information with third-party service providers who help us operate our business (e.g., payment processors, shipping companies, and analytics providers). We may also share your information in response to legal requests or to protect our rights.

EU Consumer Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, or erase your personal data, and the right to data portability. To exercise these rights, please contact us at support@valveartisan.com.

Data Retention

When you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at support@valveartisan.com or by mail at: Beixi Pipeline Storage, Mengcun County, Cangzhou City, Hebei Province, China 061300.