Shipping policy

Shipping Policy

Thank you for shopping with ValveArtisan. We are committed to delivering your industrial pipe home decor safely and promptly.

Free Worldwide Shipping

We offer free standard shipping on all orders worldwide. No minimum order required.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Estimated Delivery Times

United States: 7–15 business days
United Kingdom / Europe: 10–18 business days
Canada / Australia: 10–20 business days
Rest of World: 14–25 business days

Delivery times are estimates and may vary due to customs processing, local postal services, or peak seasons.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

Customs and Import Duties

ValveArtisan ships internationally. Customers outside the United States may be subject to import duties, taxes, or customs fees imposed by their local government. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at support@valveartisan.com within 30 days of your order date. We will work quickly to resolve the issue with a replacement or refund.