Terms of Service

Last updated: June 26, 2026

Welcome to ValveArtisan. By accessing and using valveartisan.com, you agree to these Terms of Service. Please read them carefully.

1. Store Information

ValveArtisan is operated by ValveArtisan. We specialize in industrial-style iron pipe home decor, including coat racks, shelf brackets, wall hooks, and towel racks. All products are sourced directly from manufacturers.

2. Products & Pricing

We strive to display our products accurately. However, colors and finishes may vary slightly due to monitor settings and the handcrafted nature of our products. All prices are listed in USD. We reserve the right to change prices without notice.

3. Orders

When you place an order, you receive an automated confirmation email. This does not constitute order acceptance — we reserve the right to decline or cancel any order. If we cancel your order, you will receive a full refund.

4. Shipping

We offer free worldwide shipping. Processing takes 1-3 business days. Estimated delivery times vary by region. See our Shipping & Returns page for details.

5. Returns & Refunds

We offer a 30-day return policy on unused items in original packaging. Damaged or incorrect items are eligible for free replacement or full refund. See our Shipping & Returns page for full details.

6. Payment

We accept major credit cards (Visa, Mastercard, American Express, Discover) and other payment methods through Shopify's secure payment gateway. We do not store your payment information.

7. Intellectual Property

All content on valveartisan.com, including product images, descriptions, logos, and designs, is the property of ValveArtisan. You may not use, reproduce, or distribute our content without written permission.

8. User Conduct

You agree not to: use our website for any illegal purpose, attempt to disrupt website operations, submit false information, or use automated tools to scrape content.

9. Limitation of Liability

ValveArtisan is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the amount you paid for the product in question.

10. Product Safety

Our wall-mounted products must be properly installed to support their intended weight capacity. Follow all installation instructions. ValveArtisan is not responsible for damages or injuries resulting from improper installation.

11. Reviews & User Content

If you submit product reviews or other content, you grant ValveArtisan a non-exclusive license to use, display, and modify that content. You must not submit false, misleading, or infringing content.

12. Governing Law

These terms are governed by applicable international trade laws. Any disputes will be resolved through good-faith negotiation first, followed by binding arbitration if necessary.